Case study
Within 3 days Matthew’s car was picked up, packed and delivered to the ship. 2 days later the ship was sailing. 35 days later it docked at Auckland wharf and was unloaded. 2 days later Matthew was able to go and see it at the compliance centre and that afternoon it was tucked up in his garage.
- “I told McCullough what I needed. From there, they handled
the rest. It really was as simple as that. Couldn’t ask for better…or
for more.”
Vaughn Lowe – Dec 2010
- “All I knew was that my rental vehicle was costing me money…daily…and I needed my car back from Brisbane on time and in perfect condition. I had no idea how it would happen. McCullough sorted all the details, red tape and other necessities. They picked up my car, took photos and kept me informed throughout the whole process. And bang on time, I received the invitation to view my car at the bond store. Couldn’t be happier with the result.”
Julie Gibbs – Jan 2011
- “Southampton to Auckland - wharf to garage. 35 days. Hundreds of dollars saved from specialised advice on complying with NZ vehicle standards and MAF requirements. Frequent updates with photos, phone calls and personal inspections. Would defiantly recommend McCullough”
Steve Vann – Mar 2011
- “I wanted my huge motor home brought to NZ from LA with inner cargo (clothes and sports gear). Initially I felt overwhelmed by the process and all the custom rules but McCullough Ltd carefully stepped me through each one until I absolutely knew what was going on and had complete confidence that McCullough had everything under control. My only regret is that McCullough doesn’t control the price of Oil!”
John Barnett - April 2011
- “I was nervous about shipping my boat – particularly spending heaps of money and getting landed with errors and hit with additional costs. McCullough did exactly what they promised. I calculated that McCullough saved me 1000s of dollars and countless hours, by taking control and handling everything AND offering me clever insights and recommendations. Their shipping process was faultless and they managed my budget and expectations meticulously.”
Aaron Buxlink – Dec 2010
- “Returned from the USA leaving my bike that I had travelled with for 5 months with McCullough Ltd in LA. It arrived 3 weeks later in perfect condition. Thanks McCullough Ltd - will definitely use you again next time.”
Jacob Manks – April 2011
- “Amazing. Joe at McCullough’s completely took charge and got all the paperwork and other requirements arranged and delivered. He rang me with regular updates. My Audi RS 5 Coupe arrived in perfect condition. I don’t believe that any other shipping company could touch McCullough’s level of personal service, standards and results.”
Max F – Mar 2011
- “You guys made it so easy – thank you so much, let me know if you need a reference.”
Lucy Prada
- “I can’t fault McCullough’s flawless1-2-3 step process. 6 weeks from start to finish. My car left USA and arrived in Auckland in the EXACT condition I expected it to. I’m TOTALLY happy but my wife….hmmm…. Because it was such a painless experience, I’m now bringing my dream car into NZ which means that we either extend our garage or her car is out on the driveway!”
Barry Briggs – Dec 2010
- “I called McCullough Ltd when my old agent failed to unpack up my Drain Truck from the wharf. I had only 7 days to get my truck onto a job in Tauranga. McCullough promised to make the deadline date and they delivered on their word. Not only did McCullough make the deadline but they were less expensive and thoroughly more competent than my previous agent. I urge anyone looking for a new customs agent to call McCullough, particularly if you want to have your machinery delivered without a scratch and on time.”
Phillip Lee – Dec 2010
- “Our 3 pallets arrived at the door in the UK 2 weeks ago and everything was just as we last saw it. Zero breakage or damage. McCullough’s effort and attention was exceptional - particularly as this international move had the potential for lots of stress. They made it easy for us - they were always lightning fast at responding to our numerous questions, offered us great suggestions and everything that was promised was delivered. They kept us informed and looked after our ‘little concerns’ throughout the whole process. Truly exceptional service.” I have another 6 pallets for them next week!
Frank G – June 2011
- “McCullough Ltd, handled the whole process impeccably. They saved me multiple headaches by sorting out all the documentation on my behalf. They Custom and MAF cleared my cargo within 3 days (when my last shipment (not with them) took 2 weeks. Their process was absolutely simple and stress-free. My cargo arrived in perfect condition. Would recommend highly.
Adrian Lodge – Nov 2010
- “Definitely use you guys from now on. Zero headaches. All so easy.”
Doug McLeod
- “We were genuinely worried about our much loved Commodore being damaged in loading and shipping from Australia to NZ. However, Joe immediately set us at ease with his knowledge and his calm can-do attitude. He personally stayed in touch while our Commodore was in transit – just to keep us up-to-date and manage any trepidation. McCullough provided us a trustworthy, first class service with flawless execution.”
Ross Hill – Jan 2011
- “I was looking at importing cars from Japan. I found many companies online who promised a lot, but did not get back to me in time. Others who gave prices that were too expensive or delivery times that were too long. McCullough offered me accurate and competitive pricing within 28 hours and backed it up with comparatively quick delivery schedules and personalised service. They’ve been brilliant and I’ve never looked back. I’ve been importing Japanese cars with them now for 5 years.”
Peter C – Dec 2010
- “I found my dream car, a 2012 Mustang Big Boss and I just had to get it back to NZ. Fast! Obviously I wanted a shipping company that had meticulous processes in place and meticulous attention to detail. McCullough over-delivered. They picked my Big Boss up immediately, packed it in a container and had it sailing within 7 days. Once it hit the Auckland port, it was cleared in 3 days and safely nestled in my garage within 5 days. Not a scratch nor a day wasted. Not even any additional fees. Their whole process was professional and perfect. A first-class act.”
Ronin Clark - May 2011
- The process was so easy. Thank you Joe. I will recommend your services.
Clive Adams – Feb 2011
- “McCullough handled it all. Shipping, Customs and MAF clearance, packing, transport, delivery and insurance. Throughout the entire process I felt completely at ease in their capable and confident hands. Their results were so perfect they blew my expectations out of the water!”
Bruce Logan – Mar 2011
- “McCullough really know how to get your cargo moving. Anywhere. Anytime. Faultlessly.”
Simon Lynch - Nov 2010
- “Under pressure against severe adversity, McCullough delivered. My family and I are eternally grateful how they capably removed an enormous stress from our life.”
- Thanks
for all your help. We would definitely use your services again, and thoroughly
recommend you to others. Cheers
Todd Smythe
- Thanks
for everything. It was as smooth as the All Black thrashing the Aussies, GREAT! Your
help is much appreciated.
Paul - October 2011
- I would like to say a big thanks to you and your team. I am very impressed
with your service and the quality of communications when you shipped my TVR.
Steve - September 2011 - Just a brief message to let you know that my car arrived yesterday, early evening. It was a pleasure to 'see' it after all this time without, and i went for a turn around the 'block' straight away. Thank you for your expertise in executing the transit to the U.K
Jean Appleby - July 2011
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